Privacy policy
Last updated: August 24, 2025
This Privacy Policy describes how Momcy ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, use our services, make a purchase from Momcy, or otherwise communicate with us (collectively, the "Services").
Throughout this Privacy Policy, "you" and "your" refer to any user of our Services.
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page together with an updated "Last updated" date.
What We Collect and Why
Personal Information You Provide
We may collect:
- Name
- Shipping and billing address
- Phone number
- Email address
- Order and payment information
- Account login information (if applicable)
- Customer support messages and inquiries
Automatically Collected Information
When you use our website, we may automatically collect:
- Pages viewed
- Clicks and browsing activity
- Device and browser information
- IP address
- Cookies and similar technologies (see Shopify's Cookie Policy)
Information from Third Parties
We may receive information from:
- Shopify
- Payment processors
- Marketing partners
- Analytics and advertising providers
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Create and manage your account
- Provide customer support
- Send order updates and service communications
- Send promotional emails and marketing (where permitted)
- Detect fraud and maintain website security
- Improve and personalize our Services
Disclosure of Your Information
We may share your information with:
- Shopify and other service providers
- Payment processors
- Marketing and advertising partners
- Affiliated companies
- Legal authorities when required by law
- Third parties involved in business transfers such as mergers or acquisitions
We do not sell your personal information or disclose sensitive personal information without your consent unless required by law.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Operate and improve our website
- Remember your preferences
- Analyze website traffic
- Personalize advertising and marketing
You can manage or disable cookies through your browser settings.
Children's Privacy
Our Services are not intended for children under the age of 16.
We do not knowingly collect personal information from children.
Security and Data Retention
While no online system can be guaranteed completely secure, we implement appropriate technical and organizational safeguards to protect your personal information.
We retain your information only for as long as necessary to:
- Fulfill your orders
- Meet legal obligations
- Resolve disputes
- Enforce our agreements
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Withdraw your consent
- Request data portability
- Object to or restrict processing
- Unsubscribe from marketing emails at any time
To exercise your privacy rights, please contact us at:
Complaints
If you believe we have handled your personal information improperly, please contact us first so we can resolve your concerns.
You may also file a complaint with your local data protection authority where applicable.
International Users
Your personal information may be transferred to and processed in countries outside your country of residence, including the United States and countries within Europe.
Where required, we rely on appropriate legal safeguards, including Standard Contractual Clauses (SCCs) or other legally approved transfer mechanisms.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
📧 Email: momcy.info@gmail.com
.